Politique de remboursement

 

1. Return / Exchange Window
Items may be returned or exchanged within 7 days of the delivery date.

2. Size Exchange
Size exchanges are allowed. You may exchange your shoes for another available size. Exchanges are subject to stock availability.

3. Refunds
Refunds are not offered. The only resolution available is an exchange — not a monetary reimbursement.

4. Return Shipping Costs
For a size exchange or any customer-requested exchange not related to a product defect, the customer is responsible for the return shipping cost.

If the shoes have a verified product or manufacturing defect, MORJA covers the return shipping cost.

5. Product Condition
Returned or exchanged items must be unworn, in their original condition, and in their original packaging.